Privacy Policy

At Flow Trans, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, process, and manage the personal information of visitors and customers of our website, https://www.flow-trans.net/, and our services. By using our website or services, you consent to the practices described here.

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• Introduction: This policy informs you about our data handling practices and may be updated periodically, with changes posted on this page. Flow Trans is committed to complying with the Data Protection Law of Georgia and other applicable privacy laws.

• Information We Collect: We may collect contact details (name, email, phone), shipment information (origin, destination, cargo type), payment data (if applicable), and log data (IP address, browser type).

• How We Collect Information: Data is gathered directly from you (e.g., forms, emails) and automatically via cookies and tracking technologies.

• Why We Collect Information: We use it to process services, communicate with you, improve our offerings, and meet legal obligations.

• How We Use and Share Information: Information may be used internally and shared with service providers (e.g., shipping partners) or as required by law, but we do not sell it for marketing.

• Data Security: We use technical and organizational measures like encryption and access controls to protect your data, though no system is 100% secure.

• Payment Data: If you provide payment information, it is handled securely in accordance with industry standards to protect against unauthorized access.

• Your Rights: Under the Data Protection Law of Georgia, you have the right to access your personal data, correct it, block or delete it, and withdraw your consent for data processing. You can exercise these rights by contacting us at info@flow-trans.net.

• Cookies and Tracking Technologies: We use cookies to enhance your experience; you can manage your preferences via browser settings.

• Children's Privacy: Our services are not for children under 13, and we do not knowingly collect their data.

• International Data Transfers: Your data may be transferred abroad, with protections ensured under applicable laws.

• Changes to This Privacy Policy: Updates will be posted here; continued use implies acceptance.

• Contact Us: For questions, email info@flow-trans.net.